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Private number

iphoneman259
I'm a Participant Level 1
I'm a Participant Level 1

I have an iphone 5s and when i call people i come up as Private number. when i go on "show my caller ID" it is on.  What can i do other than calling CS?

 

 

2 REPLIES 2

KAPABLE-K
MVP MVP
MVP

@iphoneman259 if your caller ID is set to show on your phone and it is not it could be that the info is not on the Fido switch that controlls that so Fido would have to re-send the info to get it working. So there is nothing you can do other than contacting CS and get them to fix it.



Hey @iphoneman259

 

Welcome to the community. Smiley 

 

As KAPABLE-K mentioned this may be something for us to look into on our end. I'll send you a PM so we can check it out together. Smiley