Volte Samsung s7 edge

[Cédric2]

Hello, I have a Samsung S7 edge that I didn't buy from Fido. I brung it from France, and I don't see the wifi calling option in the phone parameters. Is there a way to update the system such that it appears?

Thank you.

[KAPABLE-K · Accepted solution]

Hello @Cédric2,

Welcome to the community!

VoLTE and WiFi calling are two different features, you need to make sure you have the correct APN settings you can find that here.

As for WiFi calling the official answer is they do not support the feature on non-Fido devices but I've seen some users got it to work after contacting customer service and speaking with a technician. They can try as long as its a phone that Fido supports but there is no guarantee it will work.