I had an iphone 6 and upgraded to an LG G5 recently with a new sim card. I have noticed from several different contacts that i am not receiving all of my text messages. I am super frustrated and I have tried turning off the VoLTE and it has not helped. Someone please help!!
Solved! Go to Solution.
01-10-2018 01:30 PM
LG began to roll out an update to the default messaging in October to fix this issue.
Some of you have mentioned that you're still experiencing issues following the update; can you all confirm that any third party SMS applications are removed, and ensure that your stock messaging app is updated to version 188.8.131.52?
It's never a pleasant situation to experience any kind of technical issues and I definitely get what you're saying,
It isn't the kind of thing we want and of our customers to have to go through as that is a quite a long time to have this kind of problem. Can you confirm that you've already done the update and using the latest version of the stock messaging App?
I have been using the stock app ,with my friends knowing now that if I didnt answer then I didnt get it. Certainly doesnt work all the time. Others will use Whats app or Messenger with no problem ( I think). I do not know what the other 3rd party apps are.