OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Will fido blacklist me?
I have a phone on contract and my account is about $200 overdue, due to my financial situation during the pandemic I am afraid my account will end up in collections if that happens will my device be blacklisted? I will pay the bill in full of course ...
MMS, LTE, and APN problems
I purchased a new unlocked android phone and transferred my SIM card to it from my old phone to it. The new phone is an upgraded model of the old and supports all the same bands as the old one. However, I am having problems getting on the LTE networ...
Mobile Charges
What is fido mobile bpy?
Billing
I have been trying to keep my bill up to date. I made a payment on June 29/20 of $55.63 which included two months and .84 late payment. I usually receive an e-mail notification has that stopped? I usually pay by the 26th to the 28th of the month and ...
Billing
Once my phone is paid for after the 2 year period, will my monthly payment decrease by that amount?
