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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 209531 Views
  • 63 replies
  • 22 likes

Factory Defect vs. Physical Damage

Good day!I had husband certified pre-owned Samsung phone on a plan sometime August 2024. This weekend, we noticed, the battery was 80ish% but dropped inmmediately to 7% after playing few video, then went black. When we charged, the counter was still ...

aniway by • I'm a participant level 2
  • 68 Views
  • 2 replies
  • 0 likes

Back order on IPhone 15

I understand that ordering an iPhone 15pro may take some time, it has been out for a year though; the iPhone 16 is on preorder now and I can't get any status on the iPhone 15 pro I ordered on August 30th. Why can't Fido give you even an estimated tim...

FatKat by • I'm a participant level 3
  • 2489 Views
  • 13 replies
  • 1 likes

My Current account balance is now minus

 Hello, I'm an user of fido on my smartphone.My current account balance is now minus (-$9.53)and this amount is due by February 11, 2025.  Should I pay more? I'll appreciate if you answer.Have a good day! - HYEJIN MIN (Joy) -  

HYEJINMIN by • I'm a participant level 1
  • 50 Views
  • 1 replies
  • 0 likes

Annual price increase for "improved" services

In the last two years Fido has implemented an increase of $2 in 2023 and now $3 in 2024 for "improved" services. Exactly what are these improved services that require an across the board increase, nobody really knows. Have I experienced any improveme...

me79 by • I'm a participant level 1
  • 3068 Views
  • 7 replies
  • 5 likes
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