I ordered a new phone for an upgrade and have not recieved any confirmation email, nor can I find any sort of foot print that I even ordered said item. (which is beyond odd)
Is there a normal wait peroid or was my order lost in cyberspace?
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I ordered a phone on a new plan earlier today (around 2pm) and I habe not yet recieved a confirmation email for it, but my plan was changed to the plan for my new phone. Im just wondering how long it takes to recieve the confirmation email! Thanks.
I upgraded my phone today around 8-9 pm and I still have not received a confirmation email. I am worried it did not go through even though I went through the steps and completed the order. How long should the confirmation email take?
Hey @maddievg01, welcome to the Community!
I've moved your post here as it deals with the same topic; you'll find the answer to your question in the solution above!
Don't hesitate to browse the Community or post again if you have other questions, everyone's here to help!