I purchased a new phone (iPhone SE) one week ago, and I still haven't recieved anything but a confirmation that my phone will be here in one week, and it isn't. Who should I contact to to get information about this?
I definitely understand you're looking forward to receiving your new phone and would like to know when you can expect it to be delivered.
If you haven't yet received an email with the tracking number, you can contact customer service through any of our channels and we'll be glad to take a look at the details of your order!
Alternatively, we can also send you a PM through the Community.
It's up to you.