OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Order Processing Delay Inquiry
How long does it usually take to process an order with Fido? I placed mine on April 18th and still haven't received any confirmation
Getting Volte/VoWifi to work on OnePlus 7 Pro
Hello! I have a Oneplus 7 pro. This is not a "Fido Supported Device". However, VoLTE and VoWiFi Does work! I am able to get these features to work by first provisioning the service in a supported fido device (Tested w/ an Iphone and Pixel5) by insert...
Can I get a Static IP on my mobile?
Hi all,I've recently moved to Canada and got a SIM-card with fido. My employer, who's located outside of Canada, has asked me to get a Static IP Address so that he can unblock that particular IP Address to then allow me to connect to its VPN. I under...
Resolved! Saving voice mail messages
Is there any way to save voice mail messages permanently so they don't get deleted automatically after 10 days (I believe)? I have a Nexus S, although I don't know if that makes any difference. ***Edited to add labels***
Plan Change for travel abroad
I will be abroad for 2 months. Can I adjust my plan so that I can only receive text messages?
