credit balance on final bill

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I'm a Contributor Level 2 Fidopls
I'm a Contributor Level 2

credit balance on final bill

I have a negative balance on my final bill after closing account, should I not get a refund? Bill was issued Jan 4th it's now 30th and still nothing on my credit card. It was pre-authorized payment.

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Re: credit balance on final bill

Hey Fidopls!

 

The refund cheque is usually sent out to the address on the account, between 1 to 3 weeks after your final invoice is released. 

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I'm a Participant Level 1 aaaqq
I'm a Participant Level 1

Re: credit balance on final bill

Hi, after I cancelled my account, I received an e-mail for my final bill and I have a credit balance of $-14.83. Is it possible to sent the refund to my bank account? Because I’m out of country now, thanks!
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Re: credit balance on final bill

Hi @aaaqq,

 

I moved your post in this thread as it responds to your query. Contact us here if you have any questions. 



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