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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! CHANGE FIDO SERVICE TO OTHER COMPANY SERVICE
Hi,I have been using Fido for 2 years. They have charged me with roaming charges even I informed them by calling customer care and by email that I am travelling and I will not use Fido services.Secondly, I am paying for my services for the last 5 mon...
Porting to other network
I would like to know how to port to other network I have messaged PAC to 67075i didn't get any response
Resolved! New line not adding, can't reach customer support
I added a new line to my account online on April 3, received a confirmation number at the end of my transaction. However, it has been more than 2 business days and I haven't received any confirmation email or notification of when I can pick up my SIM...
Resolved! New Fido Phone is not so new?
Hey community. I have a small qustion for people who have received phones through Fido. What has the condition been like out of the box? I just got a new phone (Iphone) and though it is in great condition- it is not perfect condition. I took the ph...
Win Back Confusion
I recently switched back to Fido after receiving a call from the Win Back department. I mentioned to the individual that I would only switch back if I was able to set up two additional lines each with new phones. After switching back, which was a pr...
