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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido store service performance
Was waiting outside Bathurst/Rutherford Fido store for 40 minutes on March 27 2021 from 11:30 am till 12:30 pm to return the equipment without any result. Was no line ups or any sign of activity inside. Staff are incompetent or dont care. Next door ...
I paid last bill, but balance carried over to next one
I paid my last bill on 19th and 22 nd is last date from account it detcted on 22nd now i reacived 2 month bill
Missed my sim card
I missed my sim card in my home country and i wnt a duplicate sim card.
AGENT OFFERED ME WRONG INFORMATION TO MAKE SALE
Hi there, I have to complain about the agent from customer solutions who gave me the wrong information about the $15 discount on iPhone 12 pro. He gave me a discount, but when I reach them back after reading the email. They said they can do nothing ...
I haven't received my $10 gift card
I received a message on March 3rd,2021 on my app inbox, that by switching to automatic payment I would be rewarded with a $10 gift card. I switched my payment method but still haven't received the gift card. When I contacted customer service by liv...
