Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
How to cancel the charges? How to talk to a supervisor
I cancelled the Fido wireless service since last October, but my bank account was still charged monthly. so I called 6 times almost monthly to find out why I was charged. The agents who answered the call were not polite. they asked me questions, acco...
A few questions?
I have a few questions, first why is there money sitting in my account when I am doing monthly billing via c.card? If I was on the pay as go service via phone cards and switched to credit card, I would think that you would charge me 20 via cc and use...
Debt Collector?!
I have used Fido promotion once back in last year late Nov 2020 on Balck Friday deals to be a postpaid mobile/cellphone line subscriber. My number was turned to be a recycled number and I found out when I started to see I am not receiving any message...
Resolved! Mystery MMS from +4735
Anyone know who or what i is?Usually FIDO messages have some text, "Hi, it's FIDO" followed by stuff. This one is just a MMS, no text no sender hints. I have my phone set not to download MMS automatically, so it is just an alert that something exists...
Can't make calls
It was working just fine yesterday but now I can't seem to make any calls, I tried calling my voicemail and ended right away I tried cakking other people ended right away. What's causing my calls to be dropped
