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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Customer Service should be client centric
Why is it that every time you call Fido CSC you're intimidated?I feel like in the '90s with the training CSR's are getting. Yes. I see the trend of moving to AI but please, take it slowly, customers need service, not frustration.Nor sure if any are f...
Value Pack isn't what I expected
I've got today the invoice and the ValuePack just got up from $7 to $10/month.When I called this was explained by CSC but the site is no info, just Vicemessage add-on.Can someone please let me know what's happening with Fido?I feel rubbed by not advi...
Resolved! Fido Chat Secure Form not going through?
Recently I've tried using Fido's support chat for adding new lines, and everytime I fill out the secure form, the agent tells me they didn't receive it and tells me to try filling it out again. I'm on a mac(m1) and I've tried both Safari & Chrome. An...
Resolved! Remove IPhone Value Pack
Hi. I would like to remove the $10 monthly IPhone Value Pack from my account. Please help.
WRONG EMAIL
I recive two emails, one is told me that my wireless service has been canceled and one says a iphone has been return from me. But both thins I hadn't do, I never buy wireless service and iphone. Does someone meet similar thing and know why it happens...
