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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
No outgoing sound
No outgoing sound since I start using Fido. In Messages setting slider set to sound but to no avail. Incoming messages, no problem. Setting / Text messages / Message Centre phone number is grayed but it shouldn't be a problem and then again, you ne...
Little or no coverage for 2 days
Is anyone having the same problem in Guelph as me? Second day straight where I have almost no service. As we all know there is no one available at Fido to assist.
Charged for long distance I didn’t make
I recived my monthly bill to be surprised with an over charge of a long distance call I didn't make! Customer service representative wasn't able to help as he was claiming that I made the call.
Credit of $143 is not received
Hi, I added a phone to my existing line which is with Fido for about 17 years. The offer which I used was "$188 with a new activation online of select phones with Fido Payment Program on a Data, Talk and Text plan, you'll get a $143 bill credit and ...
Lost 1000 long distance minutes during plan change
hello, In recent, I went on website to browse for better plan as was thinking to buy a new phone. Got a pop up of exclusive offer and as it was same price just extra 2 GB data. After reviewing, it didn't say I will lose anything while reviewing and...
