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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Promises, promises
I joined Fido about 2 weeks ago and was promised that I would not be charged the service fees for the 2 lines and that the second line would get a $5 discount for 24 months.Guess what, my first bill has both service fees on it and no discount is appl...
Unhappy lack of refund
On November 20th 2021 I used your online portal to talk to a rep and become a new member. I was told that porting my numbers from my Bell account wouldn't be an issue so I joined the Fido family. I ordered 2 I phone 11's and 1 SE and used my own devi...
Resolved! First bill
I recently took a connection. Today is the 4th day and my bill is emailed to me. The bill is more than double my monthly plan. Is this just for the first month, or will it recurr every month?
No contact possible?
There seems to be no way to get in contact with Fido over a problem with billing. No phone number, no e-mail.I spent two hours yesterday waiting for live chat, and am facing the same problem today. How can a company function ( a communications comp...
how do I combine internet and mobile accounts?
I have a fido internet account.I tried to buy a cell phone online but it wouldn't add to my account.I went into a Fido store and the customer service rep told me I couldn't combine the two accounts, therefore, I didn't get the $45 set up fee waived. ...
