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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24145 Views
  • 0 replies
  • 8 likes

Dropped Calls and lack of Network

I am having a lot of issues with losing my network (can't place calls) or dropped calls since the outage April 19. I am still having troubles on an ongoing basis. I am ok to connect on wifi but calls are a problem and need this for clinical appointme...

VMcLean by I'm a participant level 2
  • 1032 Views
  • 1 replies
  • 0 likes

slow service

does your service get slow if you don't pay on the bill due date. like 4 days later.its annoying 

Sailor01 by I'm a participant level 2
  • 909 Views
  • 1 replies
  • 0 likes

Long distance Call-drop

With a heavy heart, I am writing this review! I called Fido multiple times with the same issue that my OUT going long-distance call keeps dropping when the call time period hits 59min to 1hr. More details can be found from this incident/case number: ...

Jamil8051 by I'm a participant level 3
  • 2316 Views
  • 4 replies
  • 0 likes