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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Charged for plan in advance
WHen I decide to get Fido and applied by phone,then I have received simcard on March 11th and not been used yet but on the 16th, 5 days later before I have putting in the sim on my phone, I have been charged for full month fee of $50 dollars. I was t...
Order fell into the crack
I've placed an order with fido to add a line and device on Mar 7th, 2021. The sales representative told me I could expect to receive the order on March 10th. That did not happen. It's ok, as I understand there might be some delay. I called fido back...
Government CRB Delayed
<span;>I am a victim of covid and have not been able to work since March of 2020. I was on the CERB program but that ran out around September 2020. Financial hardship kicked in so I had to go on welfare temporarily and did not get enough money to pay...
Is there no loyalty?
I have been a customer with Fido for almost 15 years. Due to this I have been considered a loyalty customer and believed to be treated very well by the company until this point. Considering the hard times were all facing during this pandemic, I expec...
I tried port in my old number to Fido, but lost it
I tried porting my old phone number from freedom. Freedom sent me port out sms , i replied Yes to it . I don't know what happened on Fido side , now freedom mobile says phone number is already ported out to fido . But it's been like five days but i s...
