Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
E-SIM : Can’t order online
Hi ,I don't understand why I can't order esim online. Iorder my plan and phone online. Why do I need to go in store to get esim? Why is complicated to do it by me self? Even ur website said, you can get it if you call support.Existing Line (Switching...
Dropped Calls and lack of Network
I am having a lot of issues with losing my network (can't place calls) or dropped calls since the outage April 19. I am still having troubles on an ongoing basis. I am ok to connect on wifi but calls are a problem and need this for clinical appointme...
slow service
does your service get slow if you don't pay on the bill due date. like 4 days later.its annoying
Resolved! Change number of rings before going to voice mail
How do I change the number of rings for my cell phone before it goes to voice mail? Using a Samsung Galaxy A51... Thank you.
Long distance Call-drop
With a heavy heart, I am writing this review! I called Fido multiple times with the same issue that my OUT going long-distance call keeps dropping when the call time period hits 59min to 1hr. More details can be found from this incident/case number: ...
