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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Large bill due to long distance
Hey guys, I need help or any suggestions. I have 2 accounts with fido under my name and there’s one that I let my daughter use. Unknowingly, my 16 year old daughter made a few phone calls to the USA, which caused my bills to jump to 1002$. My usual b...
Resolved! Roaming
I am currently abroad (South America), I do not wish to use roaming since I will have wifi all day, every day. My question is, will I get charged if I:1) Receive an SMS2) I pick up a phone call 3) I do not pick it up but it goes to voicemail and late...
Resolved! Hi I need to suspend one of my phone lines starting tomorrow
Hi I need to suspend one of my phone lines and you said in a previous post that its 7 dollars, how do it start that from tommorow? Please let me know. thanks!
High bill caused by employee error
I've HAD IT with Fido as a phone company. I'm a 20 year old who could have been with this company for the next 70 years had they not royally screwed me over, hung up in my ear, gave me the run around and clearly don't have a **** about their customer...
On line phone promotion?
Fido had an on line promotion for a $200.00 credit on phones. I tried accessing the website for approximately 8 hours. I called customer service twice and also spoke with 3 on-line chat adgents. Every rep said they couldn't offer the promotion, it...
