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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Ship phone to an alternative address
I am trying to order a new phone, and every time I get to the address step, I am met with a window that shows my billing adress without giving me an option to change it out for a different delivery address. I can't even temporarily change my address ...
Disappointed experience with Fido
Add a line for the 1000 min long distance policy by the end of 2020 - the operator acknowledged all is set up. January bill shows $300+. Had a live chat and the chat guy doesn't recognize the policy on the new line and REFUSE to refund. Disappointing...
Resolved! Double charged for $10 auto-refill
Anyone else get double charged with auto-refills. We are pay by the minute $0 Unlimited text add-on @ $10 Balance is not low $40+ Why would it charge $10 twice? ***Edited to add labels***
Resolved! How do I change number of rings before voice mail picks up?
How do I change number of rings before voice mail picks up?
Resolved! Deceptive contracts
I signed up for a contract during the boxing day period. The retention department offered me a samsung note 20 ultra for approx $33/month for device and $45 for 21 GB of data. The plan offered over the phone was approx $84/month including taxes. The...
