General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23679 Views
  • 0 replies
  • 8 likes

website upgrade issue

When i am upgrading my phone to an iphone 12 max pro, i am not getting the option to change my plan to the 10 GB for 50$ promo, also it says the phone will be 796 upfront and 33.5 monthly which is what i want but when i chose to move forward the only...

Hibdbddndd by I'm a participant level 2
  • 1975 Views
  • 7 replies
  • 0 likes

Fido Refer-A-Friend

i referred my sister to fido from decembre 2020 , How come Me and my siste not received $50  from fido credit   ? 

hoalan by I'm a participant level 1
  • 941 Views
  • 1 replies
  • 0 likes

International minutes Overused|| Huge Monthly bill charge

Hello Fide Team, I am writing this message about the recent monthly bill with Fido. I have a monthly plan of $105 that includes 10GB data and 1000 international minutes. last month i dint keep track of the international minutes and i ended up crossin...

Sumit4 by I'm a participant level 1
  • 593 Views
  • 1 replies
  • 0 likes