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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Last name "invalid" when changing call display name
Trying to change the call display name for my wife's line. Message "please enter valid last name" appears. It's the same as mine which is already there.
Fido plan price increase
I have been trying to resolve this issue since Nov 2021 with multiple phone calles since. Agreed on plan price keeps changing. Please contact me ASAP. On my last phone call I asked to be contacted by a manager and also replied to the customer service...
Billing complaint escalation
I am new to Fido and would like to know if I put a complaint here does it go to the office of the president and get resolved.
Poor customer service
Worst customer service ever. They have been told to keep repeating the same thing without looking at the situation and helping the customer. Spent two days in resolving a minor issue multiple reps , wasn't even worth the wait and repeating myself 100...
overcharged on my bill
Hello,I'm extermely frustrated because of an issue on my recent bill (That was generated today). It is unacceptable to treat human beings as such!!! No one tried to listen to me and try to help me or make any sort of goodwill gesture. It's alarming! ...
