PaulR
I'm a contributor level 1
I'm a contributor level 1
Member since December 2016
May 2023

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I received notice that my rate is going up by $5/month for each of the two phone lines I pay for. The notice was buried on the third page of my prior month's bill in small font.   I just signed on a Winback deal in June of 2021. As part of the Winbac...
This is feedback on a recent experience I had using Fido's customer support chat. I connected with an agent via online chat in order to port a phone number over to Fido. I gave the agent clear information about the other phone number, the other accou...
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