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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Temporary Suspension
Hello. If someone temporarily suspends their account, what response do callers or texters receive when they try to contact that number? For example, do callers still get the person's voicemail, or do they hear another message notifying them that the ...
Home internet cancelled and fido FAILED to mail out my refund
Cancelled my internet with fido last week of April via phone, customer service lady was pleasent and helpful. Everything seemed to go well until I called today, June 10th, trying to check on the status of the refund since I waited over 6 weeks and th...
Resolved! Fido Roam Charges when Roaming Data is OFF!
Hi guys,I am another victim of these Fido Roam Charges while I was in Mexico from Jan 10 to Jan 18. I was conscious about turning off my Cellular Data as well as ensuring the Roaming Data is also off on my phone prior to boarding the flight to Mexico...
Resolved! Mobile communication fido
Hello, I want to cancel your cell phone service since I have left Canada and I don't use your service.
Didn't receive SIM cards after exclusive winback offer
I received an EXCLUSIVE OFFER from WIN BACK team to bring lines **********and ********** back to FIDO from virgin and gave me a decent offer which I accepted. I was told that I will receive the sim cards in mail within 4 bussness days but it has been...
