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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24119 Views
  • 0 replies
  • 8 likes

Something went wrong

 I have 2 plans on my account. One plan I can check out the plans with no issues but the other plan when I click on change plan it's keeps saying something went wrong we working to fix it quickly check back in a few mins . It's been like this for a w...

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1789 by I'm a participant level 1
  • 431 Views
  • 1 replies
  • 0 likes

Resolved! Huge phone bill because of long-distance calls

Hi guys Need suggestion. I overused my long-distance minutes in fido so they charged me $968+tax more than my bill. It was my mistake :(. My mom is sick in India so I had to make many calls in the last few weeks, initially, we thought she got covid b...

Max_1986 by I'm a participant level 2
  • 6809 Views
  • 9 replies
  • 0 likes

Resolved! call history

i am in a small claims case with another organziation and am trying to find out how to show my call history between them and I. is there a place I can find my call history?       

judypants by I'm a participant level 1
  • 22699 Views
  • 18 replies
  • 1 likes

Resolved! Call records

Hi how can i get call records details.(what is the procedure to obtain that records?

avtarsingh by I'm a participant level 1
  • 2788 Views
  • 4 replies
  • 0 likes

Resolved! Suspension

Bonjour, j'aimerais savoir comment suspendre temporairement mon compte je suis à l'etranger jusqu'au 17 aout au moins. Merci

922362058 by I'm a participant level 2
  • 1108 Views
  • 2 replies
  • 0 likes