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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24104 Views
  • 0 replies
  • 8 likes

Resolved! Cannot upgrade Online Suddenly

Was working before i got all the way to the confirmation page earlier and decided to save it for later to consult the wife on weither it was in the budget to get the new phone and now when i go back i suddenly cannot get past step 2 i get   We're sor...

xjordanx by I'm a participant level 2
  • 15698 Views
  • 26 replies
  • 0 likes

Porting a number from Ontario to Quebec

I wanted to add my wife to my line on Fido. I added her line online and chose express checkout. When I went to the store, I found out that we cannot port her number to Fido since her number is from Ontario (starting with 437). This is crazy since she...

hriday by I'm a participant level 2
  • 5674 Views
  • 9 replies
  • 1 likes

Disappointed!

I spoke to a Fido agent (whose name is Simarjeet) on June 5 who helped upgrade my phone. I got the new phone and i called to confirm the monthly bill the previous agent told me and the agnent confirmed the amonut. I get my Fido bill and its quite hig...

Irene92 by I'm a participant level 2
  • 476 Views
  • 1 replies
  • 0 likes