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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Can I deactivate my number and keep it, and reactivate in August
Can I deactivate my number and keep it, and reactivate in August
Lost sim
I lost my mobile with sim card.... Can I get back my old number ?
S12+5G order
I order a bundle with home internet and a phone S21+5G.only the modem I received.it been 3weeks already I never receive my order.please help me.
Dear Fido, Please add "Preferred Name" section on My Account
Hello, I am enjoying quality service with Fido. I have found one concern. Having option to add preferred name with account would be beneficial for many customers. Many people, such as immigrants and LGBTQ+ people, may have different preferred name. ...
Not a Happy Customer Service
i was chatting with fido rep today for the promos that was not applied to my account for the last 2 bills. She took time and found out that she cannot apply the credit as it was promised by winback team. since the time i signed up with fido, i hav...
