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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Outage updates please
This national outage requires increased communication. Planned updates every 2 hours maybe? Let us know whats going on if its not resolved yet. Tell us when you will update next. Challenge to upgrade on transparancy...
Unclear Terms and conditions for international calls
I was never informed that my 1000 minutes for long distance calling would expire after 2 years and I am charged 900 dollar for long distance calling this month. Upon asking the customer service specialist and their supervisor they told nothing could ...
Poor service with live chat
The agent called MiMi in Montreal was intentionally ignoring my message for a long time while livechatting. And does not reply for half an hour, leaving me wait without any notice. I am offended with her service
upgrading phone for $0 down but would like to put $ 300 down
bring monthly payments downs. I would like to increase my down payment for a new phone instead of being 0 down to bring my monthly payment lower for what it is advertise on a 2 year term example plan is $ 40 /mo new phone 0 down payment is $ 33 /mo...
Resolved! Fido Payment Program - Additional Payments
Hello Fido forum, I am considering a handset upgrade with the new Fido Payment Program. I understand this is 24-month device financing where the cost of the handset+tax is divided into 24 monthly installments. Fido then applies a monthly credit to yo...
