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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24079 Views
  • 0 replies
  • 8 likes

Daytime rate Evening Rate

I was shocked to find you charge me 50 cents per minute when I go over 300 minutes, that is highway robbery.Please explain when my package goes from daytime rate to evening, what time does this happen?I have been a loyal fido customer for many, many ...

Kiwi_Roy by I'm a participant level 2
  • 1040 Views
  • 2 replies
  • 0 likes

1000 Minutes International Calls

My plan is 8GB $50/Month. The staff says 1000 minutes international calls are available for this plan. But in 'Talk&Text -> Detail', I could not find anything indicating this service is included. Thus, I am wondering if I could make 1000 minutes inte...

XIXIX by I'm a visitor
  • 1139 Views
  • 1 replies
  • 0 likes

Extra charge for long distance

I have been using Fido for 2 years. My Fido plan has 1000 long-distance minutes. Fido has charged $40 for long-distance calls, even I did not use my full 1000 minutes. Please resolve this issue as soon as possible and waive the extra charges. Thank y...

maninder85 by I'm a participant level 1
  • 1031 Views
  • 1 replies
  • 0 likes

Resolved! New Exclusive Fido Offer??

Hi everybidy, I have a question. Fido suggested me a new exclusive plan but instead of writing Unlimited CanadaWide Minutes - in the new offer is writen Unlimited Canada min3 , then in more detail at the bottom of the page there are some explanations...

Niki85 by I'm a participant level 1
  • 1344 Views
  • 1 replies
  • 0 likes