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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Incoming call
Is there any problem with fido now? Why can't i not receive calls from few people?
No call from Winback
Writing to express my disappointment that my wife has yet to receive a call from winback after being a Fido customer for over 15 years. She ported her number over to Freedom and I had expected at least an effort to winback her business. I am still wi...
I’m very disappointed with your costumer service.
It's been more than 3 years that I'm Fido's costumer. I've recently upgraded my iPhone to iPhone 12 Pro with Fido and renewed my contract. First device that I received, had a dead pixel on it so I called Fido and asked them to change it for me. They ...
Resolved! Enable MMS messages
I use an android phone and was able to send and receive images but my daughter may have adjusted something to get her IPhone to play in our car.What setting do I need to remedy this? Our wifi at home is pretty spotty, is there a way to do this withou...
Regarding prepaid refill
I have recently transferred my number from postpade to prepaid.I am not able to refill any amount.I am currently in india and i am not able to call any customer care agent of fido regarding prepaid services.Kindly help me out.
