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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23667 Views
  • 0 replies
  • 8 likes

My arranged pre authorized payment method for fido

Click hereLast February 6,2021 fido sent me an email that they received my notification of arranged pre authorized payment for my fido accounts. It says their that it will take 14 days to process the method of payment.  My outstanding account balance...

leonardk by I'm a participant level 2
  • 533 Views
  • 1 replies
  • 0 likes

Resolved! Phone plan cancelation

Hi there I want to cancel my phone plans where I have bought a phone and also use the monthly services and my cycle ends on 20 March 2021 so when can i get it canceled so that I don't have to pay for the next month which is April 2021 please help me ...

maitripatel by I'm a participant level 1
  • 1059 Views
  • 1 replies
  • 0 likes

30 day limit

Hi! I updated my address yesterday and was planning on getting the note 10 plus on clearance promotions but was told I have to go to a physical store due to the 30 day limit. Is there any other way to bypass this and have it sent to my new address in...

Schy by I'm a participant level 1
  • 667 Views
  • 1 replies
  • 0 likes

False advertising practice

So I have spent 9 hours with every means of fido support and I want to educate potential buyers to a bit of an issue with fidos system. Current the s20+ is being offered to me for $34.99. I chose the $45 rate plan. The promotional credit is $48.34 so...

Dmart87 by I'm a participant level 3
  • 3505 Views
  • 8 replies
  • 0 likes