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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24200 Views
  • 0 replies
  • 8 likes

Resolved! International minutes

My plan came with 1000 international minutes. I opened a new account, where do i see that on my account.

Ssndeep by I'm a participant level 1
  • 1490 Views
  • 2 replies
  • 0 likes

Spotty service and dropped calls constantly

Fido was dropping calls and having issues with service before the great outage in April, but since then every day has been fraught with pages taking minutes to load, if at all, and dropped calls or calls that don't even ring the phone but go straight...

John2605 by I'm a participant level 1
  • 1886 Views
  • 2 replies
  • 0 likes

Phone order on June 12th - STILL no shipping confirmation!

Does it usually take this long for it to even ship? I was originally promised I would RECEIVE it within 2-5 business days. But I haven't even got confirmation that my phone shipped as of today... I keep getting told "you'll get an email when it's shi...

JH93 by I'm a participant level 3
  • 2843 Views
  • 8 replies
  • 0 likes