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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
No contact possible?
There seems to be no way to get in contact with Fido over a problem with billing. No phone number, no e-mail.I spent two hours yesterday waiting for live chat, and am facing the same problem today. How can a company function ( a communications comp...
how do I combine internet and mobile accounts?
I have a fido internet account.I tried to buy a cell phone online but it wouldn't add to my account.I went into a Fido store and the customer service rep told me I couldn't combine the two accounts, therefore, I didn't get the $45 set up fee waived. ...
Bonus Data Not Appearing on Account
I just signed up with a Fido account, and chose the $45 (6GB w/ 5GB Bonus Data) plan. However, it's not showing my bonus data, and is only showing that I have a 6GB plan.
Not satisfied with plan options
In Fido they have good plan for new customers but not for existing customers
Cancellation via Web Chat
What's the success rate on cancelling a line via the web chat?I've gone thru 3 web chats, and the line is still active - and there is no chat being emailed to my email to prove that the request was processed tho the agents confirmed the cancellation ...
