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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23679 Views
  • 0 replies
  • 8 likes

Brightstar is scam ,thats how they make money

When you receive device after 20days and that that too whose battery life is already at 90% and the charger i got along can't be used because of Dollar store quality,can't even insert data cable as port inside is tilted ,the data cable too is of garb...

gunpree by I'm a participant level 2
  • 1475 Views
  • 5 replies
  • 0 likes

Resolved! Fido timer ripoff

I have been on Fido's $10 a month prepaid plan for many years now, I very rarely use my phone, very ,very rarely, that is why this $10 a month plan suits me, with the very rare calls having to be made, or received, costing me 15 cents per minute.  Ju...

si by I'm a contributor level 2
  • 1149 Views
  • 2 replies
  • 0 likes

Resolved! CHANGE FIDO SERVICE TO OTHER COMPANY SERVICE

Hi,I have been using Fido for 2 years. They have charged me with roaming charges even I informed them by calling customer care and by email that I am travelling and I will not use Fido services.Secondly, I am paying for my services for the last 5 mon...

aero19 by I'm a participant level 2
  • 1541 Views
  • 1 replies
  • 0 likes

Resolved! New line not adding, can't reach customer support

I added a new line to my account online on April 3, received a confirmation number at the end of my transaction. However, it has been more than 2 business days and I haven't received any confirmation email or notification of when I can pick up my SIM...