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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Bonus Data Not Appearing on Account
I just signed up with a Fido account, and chose the $45 (6GB w/ 5GB Bonus Data) plan. However, it's not showing my bonus data, and is only showing that I have a 6GB plan.
Not satisfied with plan options
In Fido they have good plan for new customers but not for existing customers
Cancellation via Web Chat
What's the success rate on cancelling a line via the web chat?I've gone thru 3 web chats, and the line is still active - and there is no chat being emailed to my email to prove that the request was processed tho the agents confirmed the cancellation ...
Resolved! Fido Roam Notification - Never Left Canada
"Hi, it's Fido: Welcome to the U.S.! You've got Fido Roam with your plan. So go ahead and use your data, talk and text from your plan in the U.S. for just $7/day (+ taxes). You will only be charged this daily fee up to a maximum of 15 days per billin...
Jack is not around so no one to ask
the chatline is not functioning. Jack gone fishing, no one's there.Need help, what to do?Holding on phone for hours?
