Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
April 19 no wireless service- no credit to my may bill
I got message said will not charge for the day April 19 without wireless service, however I just received new bill today for April 25-may 24, I didn't see any credit applied to my account. it is very small amount for 1 day but should honor what Fido...
Refer a friend credit was never received
Hi Fidoi referred my friend and I was promise $50 as a credit. This was back in November 2020 and I still have not received my credit. Each time I inquire the customer service says they are investigating. However, last week I got and email saying tha...
Resolved! Canada-wide calling / UNLIMITED evenings and weekends
Hi there! I am just about to upgrade my plan but a question comes to my head. The short description for this new plan says the following: Talk: Unlimited Canada min (3)Text: Unlimited (4)The full description and features for this new plan mention, am...
Resolved! Disruption of wireless service
For what turned out to be from 10pm the day before until roughly 8pm the next day of celluar service not working to recieve a 1 day credit to my bill! Is this a joke? Needing cellular service to work, cost me a days worth of wages that pays for more ...
Didn't receive the Phone Plan fido promised
Fido 'win-back team' (That's what they call themself) called me in April offering a custom phone plan for me. I accepted the offer they gave me and they told me that they will send the sim card with the newly activated plan in it. After the call, I g...
