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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23585 Views
  • 0 replies
  • 8 likes

AGENT OFFERED ME WRONG INFORMATION TO MAKE SALE

Hi there,  I have to complain about the agent from customer solutions who gave me the wrong information about the $15 discount on iPhone 12 pro. He gave me a discount, but when I reach them back after reading the email. They said they can do nothing ...

I haven't received my $10 gift card

I received a message on March 3rd,2021 on my app inbox, that by switching to automatic payment I would be rewarded with a $10 gift card.  I switched my payment method but still haven't received the gift card.  When I contacted customer service by liv...

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Henriqueapp by I'm a participant level 2
  • 1118 Views
  • 5 replies
  • 0 likes

Fido doesn't seem to care

Fido really does not care about their clients. I ordered Ipad Air (4th Generation) 2020 and received an email saying it will take 2 to 5 business days to receive by mail. When I ordered on the phone, they told me it was in stock. Now it has been almo...

smita_saha by I'm a contributor level 1
  • 6177 Views
  • 28 replies
  • 1 likes