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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Would Like a Resolution.
Hello, I am writing to express my concern about my recent experience with Fido. I have been a loyal customer for 17 years. In this competitive market that will on become more vast and aggressive I was astonished by the lack of empathy and options pro...
Tracking a phone
Is there a way you can track a phone that's on your account
VoLTE with Rogers but not with Fido?
I made the switch about a week ago from Freedom, my service for calls specifically has been abysmal. No matter the amount of bars I get on both 3G or 4G my calls either don't get any dial tone and end, are extremely choppy or they can't hear me at al...
LD extra charges
Hi, i have been charges for $500 for LD calling. I have 1000 LD minutes included in my plan. When I called customer care, they said those LD minutes were for only 24 months. I joined fido in May 2019 and nobody mentioned me time limit on 1000 LD min...
No service for a few minutes, then one or two bars.
I very often have "no service" for a minute or two on my Iphone 8+, whereas my husband's new Samsung S21 right beside me has full bars with Fido. Is it because my phone is old? If I buy a new Iphone 12 would I have full bars? Thanks.
