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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24116 Views
  • 0 replies
  • 8 likes

Ringing Music

Please help me, how I will remove the ringing music from my number? My friends and family members ask me to remove it.

23Jacqueline by I'm a participant level 1
  • 2119 Views
  • 2 replies
  • 0 likes

1-800-482-3436 - Rogers should just block the number

I dialed prepaid 1-888-482-3436 and by mistaked I punched 1800 instead 1888 and get some nasty line suggesting me to call another paid line because the number has changed. What a scammy way I rip off people. Fido should just take away that 1800 numbe...

Fido connection worse compared to Rogers

Fido overal reception seems quite a bit worse compared to Rogers. I understand Fido towers are separate from Rogers but I would not expect Fido reception quality drops 50% of Rogers in many places I go. I use 2 SIM cards, one is running Fido one on R...

Resolved! Plan Glitch

I changed my plan, and after that, they charged me for Canada-wide minutes, but my plan already has Canada-wide unlimited minutes free.I connected on 611 many times but they cannot find the proper solution for me.Now my usage shows that your minutes ...

Charged setup service fees

Hello, my friend just referred me to buy fido sim and we went to the store to get the sim. The store guy said nothing about my setup service charges while explaining billing. It's $50, it's only been few dats days and I got $100 bill, this is not eth...

imjimil by I'm a participant level 2
  • 11844 Views
  • 13 replies
  • 3 likes