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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
What is Fido/Rogers doing to combat spam calls and SMS?
We've all rolled our eyes at the "DO NOT CALL REGISTRY" and the laughably named "STIR/SHAKEN FRAMEWORK" – they're about as helpful as using dial-up for 4K streaming. But seriously, the flood of spam texts is getting out of hand. Blocking numbers is a...
How do I view the phone which is currently active on a Fido line?
I am making an insurance claim for a broken Pixel 7 and the insurance company has asked me to provide: - Verification device is active with a Canadian wireless service provider I called them up and they expect a screenshot or statement from the Fido ...
Resolved! Why my phone plan has not been canceled?!
Before April 27th, I spoke with a representative to request the cancellation of the two phone numbers on my account effective May 1st. However, I recently received a bill that includes charges for the entire billing cycle from April 15th to May 15th....
Hidden Charges
I recently purchased the galaxy s10+. I was on a contract til June of this year but paid the $69.50 remaining balance on my phone and then paid $640 (after trade in for the s10+) he never said anything about a early upgrade fee ($69.50) and service f...
No call or text from the Emergency Response Broadcast Test today
Not a single customer in my circle of friends and collegues who have Fido or Rogers received the emergency response text, and it looks like that's happened many times in the past. May 2024
