Cancel Fido Device Protection

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I'm a Participant Level 1
I'm a Participant Level 1

Cancel Fido Device Protection

I want to cancel my Fido Device Protection.

Thank you.

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Re: Cancel Fido Device Protection

Hi @Raisul

 

Welcome to Community Smiley

 

You can have the device protection plan cancelled by reaching customer service here or if you want, I can send you a PM.

 

Thanks.

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Re: Cancel Fido Device Protection

Hi @Raisul

 

Welcome to Community Smiley

 

You can have the device protection plan cancelled by reaching customer service here or if you want, I can send you a PM.

 

Thanks.



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Re: Cancel Fido Device Protection

 

Hey, I want to cancel my device protection. 

I couldn't find the way even the numbers I can call. 

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Re: Cancel Fido Device Protection

Hey @Jungeun ,

 

Welcome to the Community!

 

I moved your post here since it's about the same subject. You can refer to the link in the solution to this thread for all of our contact information Smiley

 

Hope this helps!



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Re: Cancel Fido Device Protection

Hello,

I would also like to cancel my device protection plan.

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Re: Cancel Fido Device Protection

I also cant seem to get my device protection cancelled and I called brightstar and they just redirected me to fido and fido is fido closed when I try to call and the live chat doesn't work

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Re: Cancel Fido Device Protection

Hey there @babygurlkjc

 

Add-ons can be managed online on Fido.ca, or you can reach out to customer service for assistance. In regard to the Fido device protection, BrightStar would not be able to assist you with changes on your Fido account.

 

That said, have you had the chance to get in touch with us to get this sorted out? You can reach us at these channels if you still need any help.



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Re: Cancel Fido Device Protection

Hey @babygurlkjc,

 

Was your situation taken care of? We remain available if you still need assistance.

 

Let us know! 🙂 

 



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