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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! A Cautionary Scammy Tale
I seldom answer my phone but got a call from (905) 553 4011 marked as Vaughan, just up the road from me in Missisauga. It sounded like an Indian Call Centre. The agent to me as I was a long established customer and always paid my bill on time, I was ...
Rude “Specialist”
I called to verify a charge on my account and the specialist, Farah, was extremely rude and spoke down to me as if I was a child. Questioning me, “do you even know what pre-authorized means?” And being very condescending. I work for the City of Toron...
new phone code txt not comin
i recently changed my device to new iphone (same number, same sim everything)i cant get any code txt pls help?i cant get sms code on my banking app and stuff
New plan without my permission
Three months ago I ported my number from Rogers to Fido . Plan includes unlimited calling and texting Canadawide and 20 Gig data, for $45 per month. Less than 1 month ago, I added my husband's phone on an extra line , similar calling but no data, for...
Can I change to another color on a back order phone?
I recently upgraded mine and my partners phones to a S24. I ordered his in Black and we received it. I ordered my phone in Violet but it looks like its on backorder I think. Can i change the color of the device, so I can receive the phone. I really n...
