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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23521 Views
  • 0 replies
  • 8 likes

Cancelled order replaced by Fido without authorization

Purchased a Pixel 7 on November 23rd before black friday madness and before the device was backordered and removed on the site. When I saw the order in back ordered status a few days later I was not surprised and was okay to wait it out. Given the de...

Brndntd by I'm a participant level 2
  • 263 Views
  • 2 replies
  • 0 likes

Convert sim to esim tablet plan

The conversion requires validation with a received text from Fido to the tablet plan device. Texts are not allowed on Fido tablet plans so not sure how to convert the sim to esim?

Bkushner2 by I'm a participant level 3
  • 134 Views
  • 1 replies
  • 0 likes

Swap eSIM between two devices.

I have two devices.  Let's call them A and B.  A is my daily driver and B is my travel phone.  A has a physical SIM and when I travel, I remove it from A and insert it into B.  Works fine.  Is doing this sort of SIM swapping between two devices possi...

pvretano by I'm a participant level 1
  • 248 Views
  • 1 replies
  • 0 likes