General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23580 Views
  • 0 replies
  • 8 likes

200 international LD minutes

Hi Community,I switched to fido from the other provider in the end of December. I got 200 international LD minutes for free when I switched, however it shows $3 for that on my account. I accidentally removed it yesterday.I just found out that it was ...

imkim by I'm a participant level 1
  • 570 Views
  • 1 replies
  • 0 likes

Likewize issues and bogus costs

This week I dropped and cracked my phone and was very happy I spend $18.99 on insurance  because the first one is free... or so I thought. I had an appointment this week to get my phone assessed/ repaired but the day after I started my claim I was to...

Sly85 by I'm a participant level 1
  • 250 Views
  • 3 replies
  • 0 likes

Device balance vs billing

Hi there, I've recently noticed my device balance is $0 but there has been no change to my monthly bill total. Isn't it supposed to go down once it's been paid off as I know own the device. No trade in deal or anything like that. Thanks 

Samanthaam by I'm a participant level 1
  • 196 Views
  • 1 replies
  • 0 likes

Free $50?

I got this message -->Fido Solutions:As we step into the new year, we want to extend our warmest wishes for 2024. To make it even more special, we're gifting you a $50 credit It's our way of saying thank you for being a part of the Fido Solutions fam...

WhatsApp Image 2024-01-10 at 12.55.12 AM.jpeg
ajay10 by I'm a participant level 1
  • 301 Views
  • 1 replies
  • 1 likes