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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23567 Views
  • 0 replies
  • 8 likes

Why fido customers should go to another service provider

I have been a fido loyal customer for 12 years with three lines.  I have no contact and always I buy my phones in full. My bills are paid 20 days before due day. I have never missed a payment. Yes you safely can say I am one of fido Ideal customer.  ...

Gogo2019 by I'm a participant level 2
  • 933 Views
  • 3 replies
  • 3 likes

Resolved! Poor customer service.

I have been a long time Fido customer. I even left for Telus once and came back but their customer service is horrendous. I used their lackluster "Ask Jack" platform and had a terrible experience. Once I connected with an actual agent, after all the ...

Tyler15 by I'm a participant level 3
  • 2134 Views
  • 10 replies
  • 1 likes

Elyas Ganjavinia

Greetings and congratulations on the beginning of the new year happy New Year I’m [Elias] from Iran with phone number subscribe to Fido company. I am happy to meet you and become a member of Fido company I get a lot of emails from you about non-payme...

elyas-g by I'm a participant level 3
  • 322 Views
  • 4 replies
  • 0 likes

Bad experience

I have been a loyal customer with Fido for almost 8 years and guess what!! when I got late to pay for few days, they charged me 235$ and they won't wave it.I am really disappointed and thinking of changing the company after 8 yrs. Thank you

Muataz by I'm a participant level 1
  • 165 Views
  • 1 replies
  • 0 likes

What to do after filling out the info from a Fido text scam?

Hello everyone, i received a message from this number 14372130983 saying:(FlDO MOBILE DEPARTMENT)Wishing you a Happy New Year! To show our gratitude for your loyalty, we're sending you $40.00 CAD via INTERAC e-Transfer.Visit: fidosolutions2024.com. D...

rpb_22 by I'm a participant level 1
  • 253 Views
  • 1 replies
  • 0 likes