Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Messaging errors
Good morning, not sure if this will apply to everyone getting errors when sending texts. I was messaging back and forth with a friend yesterday and for no reason I could think of I got an error 2 saying message not sent. Try again. Message wouldn't...
Suspicious email sent or text from Fido
Hello..I just received a texted from someone saying it's Fido.Telling me I get a 50.00 gift because I was a valuable customer and because of covid. I know it could be a scam...has anyone else received these texts?
Long distance calls over charges
Hello,I have started using fido service before 3 months. Since starting from 1st day i am getting problems with my bill. First i was charge for 114 dollar saying that's first time charge when you get the connection but i was aware about it when i too...
Resolved! Paying bill with giftcard
How do I pay by bill with a fido giftcard I received recently? Thanks!
Fido refer a friend. U have to b lucky to get credit
I followed all the step to get refer a friend credit and received confirmation email too from fido but it has been 5 months and still didnt get it.Contact via phone and chat but total waste time. For me it is kind of scam or u jave to b luck to get t...
