Get Started
Get the most out of your community experience
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Issue with porting
I had public mobile number with me which I requested to port to FIDO. I have replied with yes to the porting confirmation message as well. But still the my previous number with public mobile is working and FIdO has issued a new number to me. The rep...
Charged FaceTime Audio as a regular call
Hello, I received my bill today and it included long distance charges because my iPhone didn't do the call as a FaceTime audio but instead as a regular call. I had not had this happen before and there was no warning to tell me that this would be a lo...
Resolved! Complaint about data package update
I am a new student to apply for a Fido cell phone number on Aug.27. I didn't make sure if the 10GB package was too much for me, While I chose data package. The specialist in the store recommended me to choose 4GB at a cheaper price $45. He said if th...
Order Confirmation not received
Hi,I placed an order online at aorund 9pm to order a new phone and changed to a new plan but haven't received an email confirmation. Wanted to make sure that my order has gone through successfuly. Thanks.
Bad experience please never use fido
It first very bad experience in my life. I upgrade my plan last month 137$ This month they sent me 209$ bill to my account. They told me one month ago you had every thing same with this plan. Millwood town Center customer representative told same thi...
