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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23607 Views
  • 0 replies
  • 8 likes

Upgrading my phone

Hello, I upgraded my device over 24 hours ago. Apparently  it has been released to warehouse and I will get a tracking ID in 48 hours from yesterday at about 2 p.m. Tomorrow at 2 p.m. will be 48 hours will I get my tracking ID??

shantih6985 by I'm a contributor level 2
  • 570 Views
  • 1 replies
  • 0 likes

Want to file a complaint with a live chat service rep.

I feel i was treated really bad.Im in a dire situation and he completely made me feel even worse and started to become sarcastic and use dot dot dots with replies. I asked him for a fido link to this form and he even said he wont help me do that. Bee...

bolanic by I'm a participant level 2
  • 851 Views
  • 1 replies
  • 0 likes

Very loud outgoing call volume with Home Phone

I'm having the issue with my voice being VERY loud on the other end, and a slight amount of echo (probably more like reverb - like talking in a stairwell) reported. This occurs with testing using multiple phones. I just activated it a few days ago. I...