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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How do I delete voicemail messages?
I am new to Fido, and I don't know how to clear my voicemail. Can someone help?
missing monthly bill
In my account profile, I am not able to find my past bill from February to June 2021.It seems to be not available ever since i switched to pre-authorized payment.when i contacted customer service, they say that my bills have been paper billing that i...
Resolved! Reactivate cancelled account
My Fido account was cancelled automatically in April due to late payment since I'm currently outside Canada and didn't notice about the notification. I'm sorry about that and just payed all bills I owed. I wonder if it is possible to reactivate the a...
Resolved! is there any network issue out there in BC lower mainland?
just wondering, since when i step out my home, my phone has no network, only able to make calls i just notice today morning? my phone is S20 Ultra 5g
Can I get a refund for my negative bill?
Hello, can someone please help me here, I have left Canada permanently and have been sent a bill for minus $21, since I left in the middle of a billing cycle. Can I get this money refunded? Thanks.
