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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Can data only plan SIMs still can receive text and calls?
HelloWhen i activated my tablet, i was told i can put the sim into a phone and if i need to make call or send text, i am able to do so with additional per per use costs. $1 per minute for call for example. But i cannot make or receive calls.Please ad...
Resolved! I appreciated Fido live chat experience
Hello, I am Fido user. I appreciate Fido Live chat. English is my second language so I often run into difficulties and need a lot of help when I use the Fido page I have wanted to change my plan and user email adress for a long time, but it was...
Resolved! Last name "invalid" when changing call display name
Trying to change the call display name for my wife's line. Message "please enter valid last name" appears. It's the same as mine which is already there.
Fido plan price increase
I have been trying to resolve this issue since Nov 2021 with multiple phone calles since. Agreed on plan price keeps changing. Please contact me ASAP. On my last phone call I asked to be contacted by a manager and also replied to the customer service...
Billing complaint escalation
I am new to Fido and would like to know if I put a complaint here does it go to the office of the president and get resolved.
