I placed an order online at aorund 9pm to order a new phone and changed to a new plan but haven't received an email confirmation. Wanted to make sure that my order has gone through successfuly.
Hi @kimZ !
Welcome to the Community.
You should typically receive a confirmation email for your order in the 24 hours following the transaction.
Make sure to also check your junk/spam and promotions folder, just in case!
Have you since received it?
Otherwise, please contact us so we can look into it with you.