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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Cant send text or make calls
Couldn't send texts or make calls. Even tried calling 611, but a recorded messg says " you home cellular company has not authorized us to provide you service". Why is that? My phone signal is at 3-4 bars. Please help. I need to make an important phon...
Ordered 3 new phones online
I ordered on July 21,2021 3 iphone 11pros. I received them in the mail and decided my kiddos don't deserve them just yet... so I have not hooked them up yet. why am I being charged $45 x3? my bill cannot be $600 per month. That's not what I was quote...
Resolved! Inquiry
Hi, I am just wondering. I already paid off my tab balance for my phone , now my question is why am I still getting the same bill amount even after finishing 2 years payment for the phone?
**bleep**ty Customer Retention
Tried to get a better plan to match what I can get with Bell. Wouldn't match the plan. If you are reading this Fido this is your last chance. If not I am switching to Bell after being your customer for over 20 years.
Complaint
Hi, last week I had an issue with my billing I call you customer service and the first agent I spoke to was rude he told me I didn't answer his question and when I ask to speak to a supervisor he said no you can't and went on to tell me I will not ge...
