General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23767 Views
  • 0 replies
  • 8 likes

Credit

We never did get our credit for the day our phones went dead. They said we were going to get one and we never did. 

Wynj46 by I'm a participant level 1
  • 1020 Views
  • 2 replies
  • 0 likes

An amazing service I've received today.

Had some conversation with the employee named Harjinder about an expired data promotion offer and Harjinder. although could not resolve the matter due to administrative limits, has brought the case to the bank office team to make an inquiry. I have a...

baumkuchen by I'm a participant level 1
  • 520 Views
  • 0 replies
  • 0 likes

Payment due notifications

Why do I keep getting text messages that my bill is due 5 days after, I've made a payment on the fido account app? Then I get late fee charges!?? I've been paying my bill on the 20th of each month and I continue to get messages from fido saying it's ...

Cheryllynn by I'm a participant level 1
  • 890 Views
  • 1 replies
  • 0 likes