OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Issues with my account after joining
Moved over to Fido 2 weeks ago and its been nothing but a headache. In the begining it was error after error getting my phone connected with porting my number in. And now since joining I can't access my fido account on any device to make changes. If ...
New device plan shocker
I recently switched two mobile phone plans on my account because my son and I needed newer phones. I found a pretty reasonable plan that allowed us to pay off the phones over a two-year contract. One of the phones was defective and Fido replaced it. ...
Phone price changes during checkout process
I am looking to upgrade my phone so I logged into Fido and searched what they had. I found a pre-owned S20 5G for $25.00/month from the original $61.88 as advertised directly above the $25.00. I started the checkout process and when I got to the revi...
Resolved! poor customer service
Let me start off by saying I'm fairly new to Fido and am not a big 'community board' person... I pay approx $150/month as I travel often to the US, when I called and waited on hold (twice) for over 30 mins, I was told they'd charge me $15/bill that I...
$100 bill credit promotion
Hello,I just upgraded my BYOP plan from $20 to $40; therefore, can I receive the $100 bill credit you are currently promoting?Thank you,Flordeliza
