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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Refer a friend
Respected Sir,We availed he deal on the 1st of May(Harleen)For my brother RandeepBut till.now, we have not received any discount.I went to the FIDO SHOP......NO HELP.....PLEASE LOOK INTO THE MATTERAND GIVE US AS PROMISED.Thank you
Chose a number and close browser and gone
When I sign up my plan via fido.ca, I saw there were two consecutive numbers. Say ending 123 & 124. I selected 123 and changed my mind for 124 and want to leave 123 for my husband. Since I can't go back to the previous page, I closed the browser and ...
Terrible Start with Fido
So I decided to shop around for deals and promotions using Fido's live chat. An agent offered me a pretty good deal for 2 lines, so I accepted. We had a pretty good discussion and we agreed on things clearly, or so I thought. I told him specifically ...
Resolved! Overcharged
Hi there,I'm writing to ask about my payment bill. I paid off my IPhone XR last month however Im still charged for $89 . Can you check for me and explain me how much my next payment going to? Also why I'm still charged for phone.Thanks ,Regard,Mary
Resolved! Charge 1 dollar after change pre-authorized credit card information online
Hi, After changing my pre-authorized payment information on Fido website, my credit carts was charged 1 $.Then I call to Fido support, they said it's not from Fido side.The Bank told me that Fido or Rogers(parent of Fido) did that automatically. I am...
