OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.   Fido XTRA's Clearly Contest (May 11 - 17, 2023) Click...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! I want to change my voicemail language from French to English
I want to change my voicemail language from French to English
Tech Support Number
Hello Fido community, I've been reaching out to tech support for assistance regarding my service (no incoming calls/sms) and the number I've been calling is 1 (888) 481-3436 (customer service) and 6-1-1. I followed the phone tree to get to technical ...
Wifi Calling Internationally with Fido eSIM (secondary line)
Hi, I was wondering if I travelled internationally with my fido eSIM active (but roaming disabled), and with a local travel SIM as my primary SIM, if I would incur any roaming charges with Wifi Calling canadian numbers. I wouldn't use any mobile data...
Great service getting new deal
Customer care agent had great patience, good understanding, great communication skills. She gave me and wife and very good deal for iphone 12 pro. I really appreciate her efforts and talking to me for like 3 hours to get this done, even if her shifts...
Upgrading phone
I upgraded my phone online a couple days ago; got the confirmation email, plus my plan change email. But still no tracking number email. I called customer service and they said they no long will be getting the phone I ordered in, even though I got a ...
