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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24016 Views
  • 0 replies
  • 8 likes

Win back call

I was a Fido customer for a few years and had had to leave Fido almost 2 years back  to join Telus to get a good deal. I received a call from Fido from a number ending 9930. They offered a good deal which I wanted to consider, however, I needed to kn...

Matt04 by I'm a contributor level 2
  • 4334 Views
  • 13 replies
  • 0 likes

Device upgrade and Fido Payment program

I upgraded my device using Fido payment service, which was supposed to pay the outstanding balance for my previous phone, but the amount of this outstanding balance appeared on my bill. Why?

DiaMin by I'm a participant level 1
  • 1067 Views
  • 1 replies
  • 0 likes

regarding 1000 international minutes

hi    i have recived a message last month regarding my expiry of 1000 internatonal minutes but i have upgraded my plan 6 months before with1000 international minutes for 2 years and i recived a message from fido about the expiry of my international m...

manasa16 by I'm a participant level 2
  • 1696 Views
  • 3 replies
  • 0 likes