General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24040 Views
  • 0 replies
  • 8 likes

Resolved! I am out of country

HiI am in india now for past 3 months before I left, I switched off my plan but I said I'll be back in August but due to flight ban its not possible Can you suggest me solution

sazharrazvi by I'm a participant level 1
  • 918 Views
  • 1 replies
  • 0 likes

Incoming call display

Hi there, A few months ago (or maybe longer), I started noticing that my incoming calls from numbers that are not in my contacts were displaying only as "Brit. Columbia", so I can't see the actual number while it's ringing. The number shows up if I g...

Chelseatunch by I'm a participant level 1
  • 1131 Views
  • 1 replies
  • 0 likes

Having problem adding a line to my account

Hi, I recently tried to add a line to my account with a basic 250mo plan at 15$/month, but It did not seem to work because I haven't got any confirmation from fido, and it doesn't show up in my account. I then tried a second time, but I still haven't...

renoplusinc by I'm a participant level 1
  • 1133 Views
  • 1 replies
  • 0 likes

Resolved! Set up fee

I went to fairview to buy a plan for my daughter who is 16 then it was late when I realized that $50 for the set up fee is too much! Please how to waive this amount. 

Faith20 by I'm a participant level 1
  • 943 Views
  • 1 replies
  • 0 likes

Suspension for non-payment

When did Fido start suspending accounts that are only $80 over due? They shut off my data with a $45 reconnection fee, and 3 days later they are going to suspend all services with another $45 reconnection fee. $90 for owing $80. Keep in mind I pay on...

emily-clare by I'm a participant level 1
  • 1862 Views
  • 1 replies
  • 0 likes