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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24168 Views
  • 0 replies
  • 8 likes

Service has gone to garbage

Tried to get a replacement phone as i have not had one in 5 years. My current phone is broken. Need it for work let alone as my only phone in general. Choose a phone that says shipping in 3 to 5 days or next days.  Order phone. Next day get a email o...

Phone Delivery

Hello.I ordered a phone, Samsung A32, on September 9th and was told it would take 2-5 business days delivery. I literally only bought this because I need to film an audition to get into a diploma program and the deadline is September 30th. On the 16t...

Colin57 by I'm a participant level 3
  • 1716 Views
  • 3 replies
  • 0 likes

Huge data usage discrepancy

I just checked the data usage in "my account" webpage, and it says that I've used 4.6GB/7GB.However, when I checked the data usage in my Galaxy S10, it says that I've only used 2.5GB of data. I rely mostly on WiFi, so I am very inclined to believe wh...

asdfdsfsd by I'm a participant level 2
  • 2033 Views
  • 4 replies
  • 0 likes

Billing Issue

When i saw the bill today morning for the new line i added in my account. Even though, it was communicated and agreed during the account activation call on Sep 2 as well as with the last supervisor's call that following discounts have been applied to...

rizwan149 by I'm a participant level 1
  • 682 Views
  • 0 replies
  • 0 likes