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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Order confirmation adding a line not received
Hi, I wanted to add a second line Tuesday night but didn't get to the confirmation page so I tried again. I thought the website was broken in some way. The next day my account got suspended so I contacted fido to unblock it and re-placed my order. No...
I want to keep my wife's phone #
So my wife has her own plan with Fido at the moment but I want to add her as another line on my account. Is it possible to keep her current phone # once she has been added on?
Worst Customer Service
I am with Fido more than 6 years and today I faced with a rude an unaccetabble behaviour from one of Fido representative. I was at one of Fido branch to transfer the resposibility of one of my line to my nephew, and we faced to the same issue we had ...
Resolved! Greedy and Ignorant
Someone at FIDO sends me a reminder about a week before my bill is due. That is very ignorant of them as I pay my bill in full and earlier thant the due date each and every month. They over charge for their services as it is, one of the highest in t...
Fido Nework Issue - Need Help!!
Hi Fido Forum Members, Sept 15, 2021 - 10 days ago made a Fido plan change and Fido has confirmed there is a network issue on their end. Not our Samsung phone or Fido sim card. They tested and investigated this area. The message on phone shows not re...
