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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unexpected large bill
Hi Guys, I received my FIdo bill yesterday and to my disbelief I was charged a bill of $768, upon enquiring further, I was told by the customer care that, it was because I had overused my long distance calling minutes. But I didn't get any notif...
How can fido say no interest?
Fido charges for $720 for a iPad 8th gen 128g. $30 monthly. You can go get the exact same at Best Buy for $550 taxed $621.50. I understand if they need to make money, just don't lie.
Poor customer service
I recently called Fido because someone I worked with informed me they had loyalty plans for certain customers,I've been with fido for at least 5 years and until recently have had 3 lines.I now have 2 and am paying way to much money so I called to see...
Compliant to an offer promised at purchase
How can I file a compliant regarding my recent purchase at Fido? I wasn't honored with the promotional offer (a free gift) as promised when I made the purchase. It was clearly stated in the purchase summary when I submit the purchase online. I was la...
Contacting Fraud department
I am absolutely frustated with fido support. I have been trying to get a hold of the fraud team for a month now. Someone ordered a samsung s21 ultra. Sent it to our house and charged my mom's account. We reset the password changed the address back ...
