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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23575 Views
  • 0 replies
  • 8 likes

An amazing service I've received today.

Had some conversation with the employee named Harjinder about an expired data promotion offer and Harjinder. although could not resolve the matter due to administrative limits, has brought the case to the bank office team to make an inquiry. I have a...

baumkuchen by I'm a participant level 1
  • 446 Views
  • 0 replies
  • 0 likes

Payment due notifications

Why do I keep getting text messages that my bill is due 5 days after, I've made a payment on the fido account app? Then I get late fee charges!?? I've been paying my bill on the 20th of each month and I continue to get messages from fido saying it's ...

Cheryllynn by I'm a participant level 1
  • 777 Views
  • 1 replies
  • 0 likes

Using Fido Codes while travelling

Hi, If I dial a code to enable a service such as call forwarding while i'm travelling will that trigger Fido Roam?So for example, if I dial the following code while traveling "*21*(10-digit phone number)# Send", will that be considered like sending a...

aymanz by I'm a participant level 1
  • 711 Views
  • 1 replies
  • 0 likes