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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fraudulent Third Party Charges
I was billed $97.94 as third party charges in Oct'20 bill. I was asked by Customer Support to contact Bango directly for clarification which I did and received the email back that these charges are not from Bango.When I contacted Customer Support aft...
Fido app stopped working at the worst time
Hello, Today, I was on my last day of my monthly data reset and as I was very close to my data limit, I tried to use the Fido 5 Hours of Extra data add-on as I was travelling. It worked well for the first hour, then when I tried to go back in and sta...
Resolved! How I can get the bill older than 18month?
I would like to get bills in Dec 2016. Could I get that one?
Bad Winback experience
I was a Fido customer until 2 years ago that I switched to a different carrier. On Sep 27, I got a call from the Fido winback team and offer me a great deal on the phone and plan, I accepted offer and ordered two phones and activate 2 lines, and I wa...
Resolved! Worst customer service experience.
Pathetic company. Worst expierence in my entire life. Whenever I call to dispute outrageous and random charges, I get the run-around and I get tranfered from one department to another until they hang up the phone completely. They are exteremly rud...
