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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Very low upload speed while download speed is good
Hi , when I do a speed test on my Iphone 8, I see that download speed is 60 mbps and upload speed is 0.09 mbps. When I do speed test at different locations and at different times, I get the similar results. My job requires taking and uploading photos...
Phone data
My phone shows 1.9gb data and the fido app shows 10gb data. 8.93gb remaining. My data stopped working ryt when it hit 1.9gb. Why? How do I get my data to work again?
Live chat gave false information
The customer service on the live chat gave false information about the price I pay for a phone that had to be shipped twice. The first time I ordered the phone it was not able to ship to a PO Box as Fido's online form could not recognise it, so I was...
Resolved! Communicate with Fido Via E-mail
Hopefully Fido Reads this. I recently cancelled my account with you after having a conversation with you customer relations team. Because you were unable to provide me with a final bill I was unwilling to pay the current bill. I was assured that ...
Phone sending duplicates
Good afternoon, on Saturday an ex spammed my phone and sent me over 500 texts. Since this time I can't send an sms without it sending duplicates. My iMessage works fine. I have already tried all the Google suggested tips for iPhone sending duplicate ...
