General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...


SMS not working- IPhone 7

I can't send SMS, although I can receive it. I tried everything I found online and no success. I moved to Fido recently.thank you!

cmokuta17 by I'm a Participant Level 3
  • 7 replies

Resolved! Dissatisfied on New Expiry Date

Attention: Policy Department on Refill Renewal  When called to prepay for another year of my contract two days before the expiry on Nov 12, 2020, I was told the new expiry date will be Nov 10, 2021 after payment, what?I was being proactive to renew m...