Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Phone number for prepaid customers to contact customer service for free?
Is there a phone number prepaid customers can use to call customer service for free (does not deduct minutes from airtime balance for the call)?
Resolved! Cancel credit card
How do I remove my credit card from Fido so I will not pay for a refill on the yearly payment plan? I want to stop paying for my plan that expires soon.
Resolved! DEAF accessibility
I have been hearing impaired subsequent to surgery and an injury since 2014. I wear hearing aids. I recently developed severe hearing loss (profound). August 13, i no longer hear words, just sounds. I have registered for many services through my cell...
Price match
Does Fido price match for BYOP plans? I see some providers are giving a less price with better plans as well.
Loyalty program
Hi, hope you are well I'm an international student and now days for attending my online classes, i do need a lot of gigabytes (GB) as most of the time i do run out of it within the first few week of my Billing month. I do request fido customer suppo...
