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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Transfer ownership
Hi, i have 2 phone lines. Line 1 is a BYOD and Line 2 is a 2 year contract (1 year is done). Line2 employer is providing a Roger's connection with device. Line 2 would like to port to Rogers and transfer number to Rogers. Line 1 would like to transfe...
No data
My device won't connect to Fido network. No unpaid bills, when I spoke to someone they said that my data services were on and working from their end. What do I need to do? Why can't i connect to the Fido network? I can only use my phone on wifi at th...
Third Party Charges
Hello, so I today recieved my bill for September 2021 with 95$ over charge that was from Bango/Google on an iPad I have never used yet less purchased something on. I call Fido twice was on the phone for over an hour and they refused to help me basica...
Need help with BYOP plan
I'm hoping one of the good CSRs can hit me up to discuss a BYOP plan for my daughter. Snap chat at school is vital apparently. Thanks Mike
No outgoing call
Hi, Imam not able to do any outgoing call now...when I am dialing any number..it just saw calling...and then disconnected. While I am able to receive any incoming call. I tried couple of times to switch off phone and then tried again but same problem...
