OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I CANNOT SEND OUT TEXT MESSAGES
Just a couple of days ago I was unable to send message, When I try to send a message it sais Failed to deliver.please Help ASAP thank you
Resolved! Please stop sending e-mails regarding EXTRA Contests !!
I have been unable to enter any since this began, I have attempted every supposed fix posted on this subject.If It doesn't work. stop sending e-mails.Thankx
Cannot change address
Hello, we are moving and I cannot change address in my account profile. it always gives me Error 502 message. Any solution? Thank you.
Resolved! HUGELY OVERPAID MY BILL
I just realized I wronlgy overpaid my FIDO account when I mistakenly transferred money from my HSBC account to the wrong payee.I am no longer using my FIDO number since I relocated outside of Canada permanently. What are my options here? Is there a w...
Extremely High Bill
Hi Fido,My plan is $ 45 / month. I got a bill of $705 for October. Checked my bill and it's due to exceeding 1000 free minutes of international calling. I never got any intimation that I crossed my allowed 1000 minutes and was under the impression th...
