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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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I CANNOT SEND OUT TEXT MESSAGES

Just a couple of days ago I was unable to send message, When I try to send a message it sais Failed to deliver.please Help ASAP thank you

Sasha11 by I'm a Participant Level 1
  • 379 Views
  • 1 replies
  • 0 likes

Cannot change address

Hello, we are moving and I cannot change address in my account profile. it always gives me Error 502 message. Any solution? Thank you.

WZ2 by I'm a Participant Level 1
  • 382 Views
  • 1 replies
  • 0 likes

Resolved! HUGELY OVERPAID MY BILL

I just realized I wronlgy overpaid my FIDO account when I mistakenly transferred money from my HSBC account to the wrong payee.I am no longer using my FIDO number since I relocated outside of Canada permanently. What are my options here? Is there a w...

pdelpino by I'm a Participant Level 1
  • 535 Views
  • 1 replies
  • 0 likes

Extremely High Bill

Hi Fido,My plan is $ 45 / month. I got a bill of $705 for October. Checked my bill and it's due to exceeding 1000 free minutes of international calling. I never got any intimation that I crossed my allowed 1000 minutes and was under the impression th...

Anujsingh28 by I'm a Participant Level 1
  • 382 Views
  • 1 replies
  • 0 likes