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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24078 Views
  • 0 replies
  • 8 likes

Pre-paid balance over $200

Are we still able to make use of the balance to refill our pre-paid account for a whole year?Last time it was $100 for a year.

Koonkaytam by I'm a participant level 2
  • 1568 Views
  • 3 replies
  • 0 likes

Third time sending a phone with no unit number :(

I live in a town house and every time I order a phone from Fido they do not include the unit number! This is the 3rd Device this year!I was supposed to get my daughters phone today for her Birthday but again the same issue, so now it's waiting at Pur...

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Resolved! Port Number

Hi, I am Fido Customer from past 1 year & I want to port it to another provider.