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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Credit balance on my old account
I have activated a new fido account three weeks ago. When a fido agent tried to activate a new line for me, he couldn't add the line to my old account due to the website glitches. In the email which I last received from Fido 6 months after canceling ...
Fido - short code turned off completely only my number
I have been struggling with this for 2 years. I don't receive any short code notifications. Call and regular text works just fine. None of the short codes listed here: https://www.txt.ca/en/Tried: 1, text "HELP" to these short codes, no responses. 2....
Harassment
Hi, It's a HARASSMENT, not once but thrice. If you don't have something, why did you offer to your customers. I have worked with Sevice industry for 14 years but that never happened to me. I am looking for solution for my problem or else I am going t...
Resolved! How to cancel internet in Ontario
My one year $50 special internet is ending at end of December. Can this be extended? I am going to leave if I still cannot get this price. Please tell me how to cancel my internet. Or for the love of g-d, have someone call me. Worst customer service ...
Resolved! SMS from short code 673-802
Hello I need help to identify the sender of sms from this short code 673-802it might be a business or individual, it doesn't allow me to reply.can anyone help to get more info please. ☺️
