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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23738 Views
  • 0 replies
  • 8 likes

REFER A FRIEND

Was on the phone with a FIdo agent. I told her I was registering a friend for a new phone line. She never mentioned I had to go through the refer a friend website. I ended up canceliing that phone line with another agent. I went to the refer a friend...

FLORIDA by I'm a participant level 1
  • 783 Views
  • 2 replies
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how can i get this offer?

hello thereI saw this offer from one of my friends. it says $35 monthly for 6 GB data and free calls free message national wide. also 1000 minutes  international phone calls.I would love to get this plan!

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SaskWei by I'm a participant level 2
  • 1311 Views
  • 4 replies
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Resolved! Wealthsimple error

There's an offer on Fido extra for $100 deposit for wealthsimple will get you an additional $45. I did it, made my deposit, but didn't receive the $45. Any reason why?

mkmckay by I'm a participant level 1
  • 1133 Views
  • 1 replies
  • 0 likes

Phone Plans

I'm looking for help to understand how 2 exact phones bought the same day have to different amounts of plans.  The person at Fido that I spoke to said it's because one is financed and one is subsidized.What???Ive been a loyal customer for 18 years an...

onefnnygal by I'm a participant level 2
  • 978 Views
  • 2 replies
  • 0 likes

My account app doesn't work

I've been having so many issues this year with this app. Before it would always be "something went wrong" until lastnight it logged me out and now i can't log back in to pay my bill on the website or even the app. It keeps asking to authorize my acco...

Crdillon by I'm a participant level 2
  • 967 Views
  • 3 replies
  • 0 likes