Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Complaint about fido service
Almost one month abroad for family issues and my fido number still not working I reached the support team and file a complaint on May 3rd nothing till today, I tried to call which cost me alot of money since I'm not able to use the wifi calling... th...
Resolved! Change To Paper Billing
I want to change my billing type from email to paper but the option is disabled.
Prepaid visa for paying monthly bill
I have a prepaid visa card from my bank and I would like to use it to pay my monthly fido bill that is currently on auto deposit. Is that possible? I really need it to work!!
No 5G network
Recently switched to Iphone mini 12 and expecting it to be 5g. Why is it now loading as 5g?
Regarding phone service suspension
I am outside canada and stuck there due to COVID so I want to extend my phone call service suspension kindly update me ASAP
