For me, coming from USA, I just realized that Canada lives 20 years behind, with outrageous roaming charges and totally rediculous Canado to USA charges... I have a US phone from Virozon that I use everywhere, including Mexico, Canada and Europe... my bill was never above $100 even though I talk a lot and use a ton of data while traveling... Moving to Canada made me realize that I have to watch what I am doing... got a couple of $1000/month bills simply because I had a few calls to USA and I used the phone during my short trip to Mexico.... C'Mon, a bunch of scammers. Switching from Fido to ... anything else.
Welcome to the community!
I'm sorry to hear you're not satisfied with your experience at the moment. We wouldn't want to see you go.
We offer certain options that are suited for people who wish to make outgoing calls to the USA in order to avoid larger bills.
You can view these here: https://www.fido.ca/consumer/mobile/add-ons