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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Pre-paid balance over $200
Are we still able to make use of the balance to refill our pre-paid account for a whole year?Last time it was $100 for a year.
Third time sending a phone with no unit number :(
I live in a town house and every time I order a phone from Fido they do not include the unit number! This is the 3rd Device this year!I was supposed to get my daughters phone today for her Birthday but again the same issue, so now it's waiting at Pur...
Resolved! I accidently changed my plan from $50 to $45 and initially I was getting a
I accidently changed my plan from $50 to $45 and initially I was getting a $ 15 PROMO every month (STUDENT OFFER) but after change of plan PROMO was dropped .Is there a way I can either get my promo back on new plan or change to my previous plan wit...
Resolved! Port Number
Hi, I am Fido Customer from past 1 year & I want to port it to another provider.
EXTREMELY POOR SERVICE AT FIDO STORE
Date: Sep 15, 2021Time: Around 6:30pmLocation: Fido Store at Pacific Mall in MarkhamService Needed: Porting Services to Fido I went in as a usual customer - asking help from the cantonese speaking sales rep for help to port my number to Fido (I alrea...
