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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

Poor service with live chat

The agent called MiMi in Montreal was intentionally ignoring my message for a long time while livechatting. And does not reply for half an hour, leaving me wait without any notice. I am offended with her service

koub96 by I'm a participant level 1
  • 642 Views
  • 1 replies
  • 0 likes

upgrading phone for $0 down but would like to put $ 300 down

bring monthly payments downs. I would like to increase my down payment for a new phone  instead of being 0 down to bring my monthly payment lower for what it is advertise on a 2 year term example plan is $ 40 /mo new phone 0 down  payment is $ 33 /mo...

LYukon by I'm a participant level 1
  • 803 Views
  • 2 replies
  • 0 likes

Resolved! Fido Payment Program - Additional Payments

Hello Fido forum, I am considering a handset upgrade with the new Fido Payment Program. I understand this is 24-month device financing where the cost of the handset+tax is divided into 24 monthly installments. Fido then applies a monthly credit to yo...

nick67 by I'm qualified level 3
  • 3467 Views
  • 8 replies
  • 0 likes

Resolved! Status of Port in

How we can know the status of port in number? It is ongoing since few days. 

ramika80 by I'm a participant level 1
  • 938 Views
  • 2 replies
  • 0 likes