Fido

elijahjbitting

Ordered iPhone12 mini on Nov 29. I chose to have ohone delivered as it said 2-5 days. I'm an hour drive from nearest Fido store with mini in stock so I figured I would save a drive. Now a week later I just got an email saying nothing but that the pho...

elijahjbitting

UPDATE: I decided to call one more time. This was my 4th time calling to ask basically the same question and I'm still not even sure why I called back again but I had a feeling the earilier reps were BSing me and just being lazy. SURE ENOUGH. I got...

elijahjbitting

The problem was that I was waiting for newly ordered phone for couple weeks and it's in stock at local locations so I simply wanted to switch (or cancel/reorder) with pickup rather than ship option. First two reps said my only option was to cancel th...

elijahjbitting

Thanks Lucy - the frustrating part is that I suggested doing exactly as you suggest on my first call to their support. I got a 0 down plan so there isn't even a CC charge to worry about but service rep siad they have a policy where they won't allow y...

elijahjbitting

In the short time I've been interacting with fido service I have gotten 0 help 0 flexibility 0 service.

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Why won't Fido allow customers to change order from delivery to pickup??

Re: Why won't Fido allow customers to change order from delivery to pickup?

Re: Worst customer service ever

Re: Why won't Fido allow customers to change order from delivery to pickup?

Re: Worst customer service ever