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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24261 Views
  • 0 replies
  • 8 likes

Resolved! How to cancel internet in Ontario

My one year $50 special internet is ending at end of December. Can this be extended? I am going to leave if I still cannot get this price. Please tell me how to cancel my internet. Or for the love of g-d, have someone call me. Worst customer service ...

tonif by I'm a participant level 3
  • 1635 Views
  • 2 replies
  • 1 likes

Resolved! SMS from short code 673-802

Hello I need help to identify the sender of sms from this short code 673-802it might be a business or individual, it doesn't allow me to reply.can anyone help to get more info please. ☺️

Lilian21 by I'm a participant level 2
  • 2937 Views
  • 2 replies
  • 0 likes

Fido Winback problems

I am having trouble reaching the Fido winback support team. They had called me last week and had trouble verifying my account so I went in store to get the verification done. Now that is has been completed there is no way to get in touch with the win...

lylie by I'm a participant level 1
  • 1091 Views
  • 1 replies
  • 0 likes

No Winback call after the email

Hello Fido Mods!  I received an email saying that theres an exclusive offer for me and i should be getting a call in a few days in Oct. After one month, had no luck to receive the call. Today I had a online chat with the customer service saying that ...

piggycat by I'm a participant level 2
  • 1544 Views
  • 3 replies
  • 0 likes