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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Changing username, won't accept email or account ID
Hello, My username for my fido account is currently my cell number. I would like to change it to use my email address instead. When I try the trick saying I forgot my username and password, it won't accept my email nor my account number...
change prepaid account balance to BYOP plan monthly fee
RE: account No.*****3269 email.bill****@gmail.com cell.********** I received msn in June telling me that my Prepaid account money could be used to pay my postpaid plan, I can get up to 14-months of service on my $10 per month plan,no te...
Double payments
I'd like to know if the payment on September 30th has been processed. Whether it's a credit card or a Dabit card.Or I want to know if both have been double-paid.
5gb of free data not added to my account
it says the offer ended Sep 23/21 but isn't it suppose to last 15 months? Right now I only have the original 4 gb I had.
Setup service fee
Hi, Just received the first bill and it stated that setup service fee would be waived if we placed an online order, which we did. Yet the charge appears on the first bill. Thank you.
