Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Telemarketing call?
Hi,I've been receiving calls daily from the same number 1-844-277-6920. Sometimes 2-3 times a day for a week straight! When I answer, the caller hangs up. When I don't answer they leave voicemail where someone says hello? Then hangs up after. I have ...
Resolved! Winback Offer?
Hello Fido Mods! I received an email saying that theres an exclusive offer for me and i should be getting a call in a few days. Is there any way to know when? i would totally come back to fido if my old plan could be reactivated or if someone can t...
Error message
Anyone can help?Trying to upgrade my plan, I get this error message:"Account holders can log in for secure access and make changes to your account ."Thank you for your help.
extra charge
Hi, I was charged extra 47$ for unexplainable other charges.I'd like to have it corrected or explained. please contact me asapthank you
The biggest thieves network
1) There's no mention of their customer support number on their website. You have to go inside their website like crystal maze and still you get nothing. Thanks to Google!!! 2) Overpriced to the core. You are told one price. The bill shows another....
