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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Change plan
Hi Yesterday I called to customer care to change my billing plan to pre-paid but it is not changed. I request to change my plan into pte-paid. thank youRegardsManisha
Change profile name
Hi. There was a mistake when my name was inputted.How can I change it from Mickhela to Mickhaela?
Resolved! Unable to update credit card ( Prepaid )
Hi there... I had to get a new Credit Card number a few months ago, and Fido charges me yearly for my phone plan. The charge was supposed to go through last night but it didn't since my old credit card is no longer valid.So I go to the Manage Credit ...
Resolved my billing issue
Thank you so much for resolving my billing issues. I am finally happy that fido community do reach out to us listen to your concerns.i am very thankfull to Jeff who understood my issues and worked together to resolved it. Thank you so much once again...
Complain about FAKE bonus offer FIDO
Did u guys make a mistake by saying 'Just for you, Available exclusively just for you', but when clicking 'Get the offer', and return error popup? Called the number 1 888-481-3436. they cannot find the bonus offer, Chatted with support agent,...
