Service

[ADuffy]

Switched from Rogers to Fido in Sept. Agent input our address incorrectly. Account  locked. Can't update address online. Called Fido several times. 2 hour wait. Tried 'ask Jack'. Couldn't understand issue. Did not receive bill by email. Had to search App for bill. Very disappointing service and not saving any $ as we were promised. 

[FidoStephane]

Hi there, 

Sorry to hear about that. 

You can reach us using any of the methods here: https://www.fido.ca/consumer/contact-us 

Alternative, we can send you a PM here on the Community if you prefer