cancel
Showing results for 
Search instead for 
Did you mean: 

Service

ADuffy
I'm a Participant Level 1
I'm a Participant Level 1

Switched from Rogers to Fido in Sept. Agent input our address incorrectly. Account  locked. Can't update address online. Called Fido several times. 2 hour wait. Tried 'ask Jack'. Couldn't understand issue. Did not receive bill by email. Had to search App for bill. Very disappointing service and not saving any $ as we were promised. 

1 REPLY 1

FidoStephane
Moderator
Moderator

Hi there, 

 

Sorry to hear about that. 

 

You can reach us using any of the methods here: https://www.fido.ca/consumer/contact-us 

 

Alternative, we can send you a PM here on the Community if you prefer