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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido's website keeps throwing an error
Is anyone else experiencing a "Sorry! Something Went Wrong" error message on Fido's website? I encounter this when trying to look at any phone model in their store, and it occurs on both Chrome and Safari. It's been like this for days. Am I the on...
Resolved! Rogers open wifi
I am unable to join any Rogers open wifi at any location outside of home
Resolved! What number do I need to dial first for international calls?
What number do I need to dial first for international calls?
Resolved! Billing after Cancellaltion
To Whom it may concern, Since I have moved out from Canada permanently, I have contacted Fido's customer service for cancelling my number (6478356875) which the effeactive date on June 22, 2024 was requested. I was told by the agent that I had to p...
Can't even look at plan options while plan change is pending
I recently begrudgingly changed my plan. I was very dissatisfied with the options and had to cut out more than half my data just to save some money. While speaking to the rep I was told in certain terms that I could keep looking at plan changes. Howe...
