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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Why am I keep getting a bill after I cancelled Fido?
Hello . I hope you are doing well. I am receiving 4 to 5 bills after I cancelled my Fido plan. I have already paid it and there must be a mistake. They have already been sending me so many bills and I am not paying them since I cancelled them.
Account refund
When can I expect a refund on my credit note for $64.58.
Resolved! Bill is more than 7 days late
I usually get my bill notification email sent on the 5th of the month. It is now more than 7 days late. How do I find out if my billing is fine ? I am concern I get a last minute notification with unreasonable deadline and cannot react in time and ge...
Resolved! Please add Call Control
Hi Fido Community Any news when Fido adding call control so phishing calls stop leaving messages and control these robo calls I have to keep on blocking at least 7x everyday
Transfert prépayé à mensuel
En mars, j'ai transféré de prépayé à un forfait mensuel. On me dit à ce moment-là que le temps d'antenne restant (qui est entre 65 et 70$) va être transféré automatiquement au post-payé. Voilà qu'après 5 mois, beaucoup de patience et plusieurs appels...
